Read our testimonials

"Easy access to policy. Reasonable premiums. Never had an issue making claims. "

"Frank and his entire team at Kirby are true professionals and respond timely with any questions or concerns. While we know that Frank can't control the cost of insurances that Maryland imposes, he and his team will shop around for the best solutions for your needs. We did leave Kirby a few years back but immediately returned the following year. We appreciate their dedication to their customers"

"I appreciate quick response and the fact that I work with the same agent who knows me and offers helpful advice"

"I love the availability you all have to answer my questions. You’re easy to get ahold of!"

"Kirby is always very responsive and tries to make sure I have answers I need. I also love that you reach out to see if I want to review my policy or evaluate my needs every year. I've been with you guys a long time and I love that you've always been great to work with."

"Tim, yo've always been so helpful to me, digging up the best insurance for my needs at the lowest cost. I appreciate your expertise so keep it up! Don't retire! Faith"

"I appreciate the personal attention and quick responses."

"Extremely knowledgeable, capable and efficient. The staff is always courteous, and always deliver with any requests I may pose."

"It is nice to consolidate all policies in one place with even lower premiums. I have been Tim's customer for many years."

"Price is good. Friendly and helpful "

"Friendly, helpful individuals that look out for me. Been with them for 20+ years. "

"Service is always professional and expedient. Needs are addressed well and satisfactory solutions are always met."

"Great company to work with."

"When I get my renewal and I panick and call my agent(Alan Lee) he always works hard to find me a better rate if available. "

"You all are always available to help me and my family with all of our insurance needs. Everyone is always friendly and professional."

"Always willing to quote my needs and offer honest advice."

"Frank continues to put me in the best insurance product that is suitable for me."

"You are always available to answer a question or solve a problem. "

"Great customer service."

"It’s nice to be able to work with a company that actually cares about you. I’ve always been able to call and make changes to my insurance or have any questions answered. Thank you! "

"I can’t think of any aspect of Kirby Insurance that is the slightest bit negative. They have provided home and car insurance for us since we moved here in 1990 and have always given us and our kids great service. I can’t recommend them highly enough:)"

"Frank is wonderful to work with. He answers questions quickly and will kindly make adjustments to your quote until you find that perfect balance. "

"Alan and Timothy are wonderful. Super friendly and always happy to help with any tasks and questions."

"Tim answers our questions promptly and with 2 young drivers it is often! Kirby Insurance always have our backs!"

"Thanks so much for helping me find a new insurance when the one I had was expiring and I needed a new insurance. I really appreciated your help."

"Very timely and responsive. My past insurer elected to stop doing business in MD. I called Tim and he had a new insurer within ja day at a lower rate than I was previously paying. "

"We have been customers of Kirby Insurance Agency since 1973. They are friendly, knowledgeable and always ready to answer our questions. We highly recommend Kirby to anyone looking for an insurance agency that puts customers first. "

"Elaine has always had my back and has often taken a lot of time searching out the best deals for me. She’s pleasant and very understanding and always comes through. Returns calls asap, etc. "

"THE INSURANCE AGENT WAS THE ONLY REASON I CONTINUED WITH KIRBY INSURANCE. VERY PROFESSIONAL AND EXTREMELY HELPFUL WITH ALL OF MY QUESTIONS AND FINAL DECISIONS. THANK YOU TJ !!"

"Basicly it all boils down to the agent that covers our policy (Alan Lee). He is always forthcoming with the information needed to feel as if we have the right coverage in the most econnomicly priced policy."

"Everyone at Kirby is very helpful whenever I have any questions. I am always able to talk to someone and they will do what they can to help me."

"Helped me save money on my insurance. Quick response time and really listens to my needs."

"When ever I need help, I get immediate responses"

"Frank and David have been responsive and helpful to me, from adding a vehicle to checking that I'm getting the best price. "

"I love having my insurance agent handle any concerns I may have with a email or phone call. I have never been let down by Tim. He has always taken care of us on in a timely fashion. I recommend his services to everyone I know. "

"Frank is super helpful and gets the job done right!"

"Always prompt to respond to certain requests. It is very much appreciated. "

"Consistent, excellent, responsive customer service from all staff; proactive in covering our needs for auto, homeowners insurance."

"Very supportive, responsive and considerate. "

"Found a great rate for car insurance. Awesome customer service "

"Personalized service by Mr. Lipinski;even though we've never met in person, he looks after our best interests. Office personnel, similarly, are a pleasure to work with."

"Great customer service. I get a person when I call the agency, not a robot"

"David did a good job keeping in touch with me and finding me a good insurance for my car at my home had a reasonably good price"

"Every year, for tax purposes, I call Frank and ask him about our policy. Every year he responds quickly with the answer. If we have needed help with our car or homeowners policy, we always get answers quickly. We appreciate that. "

"Great customer service."

"Ms Eileen was very thorough and helpful. Thanks."

"The company understood the urgency for me to obtain home owner insurance. As a past customer who required assistance, they still had all my information in the system which allowed for a policy to be generated in a timely manner. "

"Appreciate the annual review and prompt response to any changes. Claims have been handled nicely as well. Appreciate the frequent check ins and personal service"

"Always answer's questions right then and there with no problems or say we'll get right back to you and do. That is what I call great service."

"Because you always respond to us in a timely manner and handle everything very effectively!"